Always available
With the Flowbot, we take over your online customer inquiries. If a question is too complex, the Flowbot transfers the visitor to MisterChat staff.
People and technology: Have your own Flowbot built.
Our Flowbot combines human service with smart automation. The virtual agent guides visitors to the right channel or provides information by asking multiple-choice questions. Get in touch with us today!
- Always available
- Every language
- Solid onboarding
Real customer contact
Our advanced software handles customer inquiries efficiently and in a friendly manner. We provide support in every language, so we can assist every customer!
Full integration
Tailored professional support
With our Flowbot, you combine efficiency with personal customer contact. Smart technology ensures efficiency in your customer interactions, without compromising the personal touch.
- Always available: 18 hours a day, 6 days a week. We ensure you are reachable for every (potential) customer.
- Fully automated: Our software is trained to efficiently and kindly handle a wide range of customer questions and issues, fully tailored to your needs.
- Scalability: Seasonal peaks, evenings only, weekends, or just starting out? No problem! We are fully scalable to your needs.
- Multilingual service: We provide support in multiple languages, so we can assist every customer.
Our full-service Flowbot: Discover how easy customer contact can be.
Every evening is (online) shopping night. Extended chat hours bring us many customers.
Ingeborg Spruijt – Kooyman Eigen Huis
We’re happy to help!
No hassle. Always available.
Fast and effective responses on your website. Our Flowbot answers all your customer questions.
What does MisterChat’s Flowbot involve?
With our Flowbot on your website, we handle customer interactions for your business—automated where possible, personal where needed. This ensures that your customers always receive professional and friendly support, without you having to worry about managing your own team.
We have a team of dedicated customer service professionals working in different shifts to ensure your customers can receive support at any time of the day, including outside regular office hours and on weekends.
In addition, we capture potential customers and ensure they are converted into real customers. Sales is in our DNA.
Why would I have a Flowbot created?
Building a Flowbot yourself is extremely expensive. With us, it can simply be part of our approach. Many companies also don’t have the staff available to have someone ready to respond to chats at every hour of the day. When you have a Flowbot created, your (potential) customers can get in touch 24/7 with either a Flowbot or an employee when you or your team are not available. You can have our Flowbot handle everything that comes in, or only during the times when you don’t have staff available. You set the schedule, and we follow!
Because we handle customer interactions, you can focus on the core activities of your business—sounds great, right?
What are the advantages of a Flowbot?
Always available: Your customers can be helped at any time of the day.
Guaranteed more leads: We turn potential customers into concrete leads.
Expert support: Our software responds to all your customer questions using AI.
Scalability: Our services can easily be adapted to your needs.
Multilingual support: We offer support in multiple languages.
What does a Flowbot cost?
The costs depend on your specific needs and the volume of customer interactions. Contact us for a customized quote.
How do you ensure that my visitors receive the correct answers?
Our customer support team reviews your website and adds all information we consider relevant about your company or services to the knowledge base. This knowledge base is a database containing information about your business or offerings. This information is available to every agent who handles incoming chats for your company. In addition to the online onboarding, we also gather more information about your business through a call with you.
Our team is continuously trained, and we use the latest technologies and best practices to ensure that every customer interaction is handled professionally and efficiently. We also regularly monitor performance and customer satisfaction.
Can I track the performance of my Flowbot?
Yes, we provide extensive reports and analytics so you have insight into the performance of your LiveChat. This helps you make informed decisions and ensure your customers’ satisfaction.
How quickly can MisterChat start building a Flowbot for my website?
We can usually get started within a few days, depending on the complexity of your needs and the training required for our team on your specific products or services.
