Telefoonservice uitbesteden | MisterChat

No hassle, always available: We answer your phone

The faster the phone is answered, the more satisfied your customers are. Outsource your phone service to us and focus on what really matters. Get in touch today!

  • Always available
  • Any language
  • Solid onboarding
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Full support

We handle every phone call for you! Want to outsource your phone service only after office hours or as overflow? No problem!

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Real professionals

Our experienced team handles customer inquiries efficiently and in a friendly manner. We provide support in every language, so we can help every customer!

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Easy to get started

At MisterChat, you receive your own phone number, which you can forward your calls to. This way, you can get started in no time.

No waiting queue, and always available without any worries!

At MisterChat, we understand how crucial it is to always provide your customers with the best service. With our telephone service, you are always reachable, allowing you to focus on the core activities of your business.

  • Always available: 18 hours a day, 6 days a week. We ensure you are reachable for every (potential) customer.
  • Your personal receptionist: Our team of experienced professionals is trained to handle a wide range of customer questions and issues efficiently and in a friendly manner—fully tailored to your needs.
  • Scalability: Seasonal peaks, evenings only, weekends, or just getting started? No problem! We are fully scalable to your needs.
  • Multilingual service: We offer support in multiple languages, allowing us to assist every customer.

Our full-service telephone solution: Discover how easy customer communication can be.

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These brands trust MisterChat

 

It’s a pleasure to see how MisterChat handles our customer service professionally and with great enthusiasm. Less worry, more business!

 

Geert Jan Hoekstra – Bright Beauty Vanity

We’re happy to help!

Always available, no more waiting queues.

Always reachable by phone. Our team answers all your customer questions.

With our telephone service, we handle all customer interactions for your business on your phone line. This ensures that your customers always receive professional and friendly support, without you having to worry about managing your own team.
We have a team of dedicated customer service professionals working in different shifts to ensure your customers can get help at any time of the day, including outside regular office hours and on weekends.
In addition, we capture potential customers and make sure they are converted into real customers—sales is in our DNA.

Many companies don’t have the staff available to have someone ready to answer phone calls at every hour of the day. When you hire our team of highly trained professionals, your (potential) customers will be in contact with a real person when you or your employees are not available. You can have our team handle everything that comes in, or only during the times when you don’t have staff available. You set the schedule, and we follow!
Because we handle customer interactions, you can focus on the core activities of your business—sounds great, right?

  • Always available: Your customers can be helped at any time of the day.
  • Guaranteed more leads: We turn potential customers into concrete leads.
  • Expert support: Our team consists of experienced professionals.
  • Scalability: Our services can easily be adapted to your needs.
  • Multilingual support: We offer support in multiple languages.

The costs depend on your specific needs and the volume of customer interactions. Contact us for a customized quote.

Our customer support team reviews your website and adds all the information we consider relevant about your company or services to the knowledge base. This knowledge base is a database containing information about your business or offerings. This information is available to every agent who answers incoming calls for your company. In addition to the online onboarding, we also gather more information about your business through a call with you.

Our team is continuously trained, and we use the latest technologies and best practices to ensure that every customer interaction is handled professionally and efficiently. We also regularly monitor performance and customer satisfaction.

We can usually get started within a few days, depending on the complexity of your needs and the training required for our team on your specific products or services.

Download our e-book!

And become a master in customer communication too!

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