More leads
We capture every chat to ensure no business opportunities are missed! Want to outsource the chat only after office hours? No problem!
No hassle. Always available: Outsource your Social Media Chat
With MisterChat’s “Social Media Chat,” you provide lightning-fast service to over 3 billion users on Facebook and Instagram, 24/6! Get in touch today!
- Always available
- Any language
- Solid onboarding
Real professionals
Our experienced team handles customer inquiries efficiently and in a friendly manner. We provide support in every language, so we can help every customer!
Full integration
Whether you use Instagram, Facebook, or WhatsApp, at MisterChat we integrate with every platform. After onboarding, everything is quickly connected!
Professional, tailor-made support
Make fast and effective use of the power of social media. Don’t miss any sales opportunities in your DMs. From now on, every message receives a quick response, allowing you to focus on the core activities of your business.
- Always available: 18 hours a day, 6 days a week. We ensure you are reachable for every (potential) customer.
- Real professionals: Our team of experienced professionals is trained to handle a wide range of customer questions and issues efficiently and in a friendly manner—fully aligned with your needs.
- Scalability: Seasonal peaks, evenings only, weekends, or just getting started? No problem! We are fully scalable to your needs.
- Multilingual service: We offer support in multiple languages, allowing us to assist every customer.
- Our full-service social media solution: Discover how easy customer communication can be.
Every evening is (online) shopping night. Extended chat hours bring us many customers.
Ingeborg Spruijt – Kooyman Eigen Huis
We’re happy to help!
No hassle. Always available.
Fast and high-quality responses on your website. Our Flowbot answers all your customer questions.
What does MisterChat’s Social Media Chat involve?
With our Flowbot on your website, we handle customer interactions for your business. Automated where possible, personal where needed. This ensures that your customers always receive professional and friendly support, without you having to worry about managing your own team.
We have a team of dedicated customer service professionals working in different shifts to ensure your customers can get help at any time of the day, including outside regular office hours and on weekends.
In addition, we capture potential customers and make sure they are converted into real customers—sales is in our DNA.
Why should I outsource my social media chats?
With our Flowbot on your website, we handle customer interactions for your business. Automated where possible, personal where needed. This ensures that your customers always receive professional and friendly support, without you having to worry about managing your own team.
We have a team of dedicated customer service professionals working in different shifts to ensure your customers can get help at any time of the day, including outside regular office hours and on weekends.
In addition, we capture potential customers and make sure they are converted into real customers—sales is in our DNA.
What are the benefits of outsourcing social media chat?
Always available: Your customers can be helped at any time of the day.
Guaranteed more leads: We turn potential customers into concrete leads.
Expert support: Our team consists of experienced professionals.
Scalability: Our services can easily be adapted to your needs.
Multilingual support: We offer support in multiple languages.
What does outsourcing social media chats cost?
The costs depend on your specific needs and the volume of customer interactions. Contact us for a customized quote.
How do you ensure that my visitors receive the correct answers?
Our customer support team reviews your website and adds all the information we consider relevant about your company or services to the knowledge base. This knowledge base is a database containing information about your business or offerings. This information is available to every agent handling incoming chats for your company. In addition to the online onboarding, we also gather more information about your business through a call with you.
Our team is continuously trained, and we use the latest technologies and best practices to ensure that every customer interaction is handled professionally and efficiently. We also regularly monitor performance and customer satisfaction.
Can I track the performance of my outsourced social media?
Yes, we provide extensive reports and analytics so you have insight into the performance of your Social Chat. This helps you make informed decisions and ensure your customers’ satisfaction.
How quickly can MisterChat start offering chat support for my social media?
We can usually get started within a few days, depending on the complexity of your needs and the training required for our team on your specific products or services.
