More leads
We intercept every chat to make sure no business opportunities are missed! Want to outsource chat support only after business hours? No problem!
No hassle. Always available: Outsource your social media chat
With MisterChat’s “Social Media Chat,” you can offer lightning-fast service 24/6 to over 3 billion users on Facebook and Instagram! Contact us today!
- Always available
- Any language
- Solid Onboarding
True Professionals
Our experienced team handles customer inquiries efficiently and courteously. We offer support in every language, so we can help every customer!
Full integration
Whether you use Instagram, Facebook, or WhatsApp, at MisterChat we integrate with every platform. Once you’re set up, everything connects quickly!
Professional, Customized Solutions
Harness the power of social media quickly and effectively. Don’t let any sales opportunities slip through the cracks in your DMs. From now on, you’ll always get a quick response, so you can focus on your business’s core activities.
- Always available: 18 hours a day, 6 days a week. We make sure you’re available to every (potential) customer.
- True Professionals: Our team of experienced professionals is trained to efficiently and courteously resolve a wide range of customer inquiries and issues. Fully tailored to your needs.
- Scalability: Seasonal spikes, only in the evenings or on weekends, or still in the startup phase? No problem! We’re fully scalable to meet your needs.
- Multilingual service: We offer support in multiple languages, allowing us to assist every customer.
Our full-service social media solution: Discover how easy it can be to connect with customers.
We're happy to help!
No hassle. Always available.
Prompt and helpful responses on the website. Our Flowbot answers all your customer questions.
What does MisterChat's Social Media Chat involve?
With our Flowbot on your website, we handle customer interactions for your business. Automated where possible, personal where needed. This ensures that your customers always receive professional and friendly support, without you having to worry about managing your own team.
We have a team of dedicated customer service professionals working in different shifts to ensure your customers can get help at any time of the day, including outside regular office hours and on weekends.
In addition, we capture potential customers and make sure they are converted into real customers—sales is in our DNA.
Why should I outsource my social media chats?
With our Flowbot on your website, we handle customer interactions for your business. Automated where possible, personal where needed. This ensures that your customers always receive professional and friendly support, without you having to worry about managing your own team.
We have a team of dedicated customer service professionals working in different shifts to ensure your customers can get help at any time of the day, including outside regular office hours and on weekends.
In addition, we capture potential customers and make sure they are converted into real customers—sales is in our DNA.
What are the benefits of outsourcing social media chat?
Always available: Your customers can be helped at any time of the day.
Guaranteed more leads: We turn potential customers into concrete leads.
Expert support: Our team consists of experienced professionals.
Scalability: Our services can easily be adapted to your needs.
Multilingual support: We offer support in multiple languages.
What does outsourcing social media chats cost?
The costs depend on your specific needs and the volume of customer interactions. Contact us for a customized quote.
How do you ensure that my visitors receive the correct answers?
Our customer support team reviews your website and adds all the information we consider relevant about your company or services to the knowledge base. This knowledge base is a database containing information about your business or offerings. This information is available to every agent handling incoming chats for your company. In addition to the online onboarding, we also gather more information about your business through a call with you.
Our team is continuously trained, and we use the latest technologies and best practices to ensure that every customer interaction is handled professionally and efficiently. We also regularly monitor performance and customer satisfaction.
Can I track the performance of my outsourced social media?
Yes, we provide extensive reports and analytics so you have insight into the performance of your Social Chat. This helps you make informed decisions and ensure your customers’ satisfaction.
How quickly can MisterChat start offering chat support for my social media?
We can usually get started within a few days, depending on the complexity of your needs and the training required for our team on your specific products or services.
