Marketplaces such as Bol.com or Amazon have become an integral part of today’s e-commerce world. Research shows that 74% of searches begin on a marketplace. So, as an online store owner, you’re missing out on a valuable opportunity if you’re not actively engaged there.
But to really get the most out of it, your customer service has to be running like clockwork. Customer questions need to be answered immediately, and sales opportunities need to be converted into sales. We’re here to help you with that. Outsource your online customer service to MisterChat!
If you work with a different marketplace, ask about the options!