First of all, on behalf of the entire MisterChat family, best wishes for the new year. A year to remember. Many entrepreneurs suffered setbacks, had to close their businesses or went bankrupt. Yet there were also opportunities in this period. And we would like to take you along with us.

Digitalisation, a familiar concept to many. Yet it frightens off many entrepreneurs. They have no idea where to start. And is having a webshop not enough? The answer to that question is no.

It is crowded in the digital shopping street. There is a lot of competition. You have to distinguish yourself from the competition, but how? Website visitors are fleeting and go from website to website looking for the product that suits them best. Despite this digital revolution in buying behaviour, the website visitor does want personal and direct attention. Just like in a real shopping environment. And that is exactly where the opportunities lie.

Website visitors, your customers, want personal and direct attention. They don't like to call anymore, and e-mailing is also a barrier. With our online hospitality on your website, we keep your digital shop door wide open. This way, potential customers will not pass by. We are there for your website visitors 16 hours a day, 6 days a week. Exactly as they are used to from you.

In addition to intercepting website visitors, we have recently started intercepting leads from other channels. With Social Chat, we not only intercept website visitors within 5 seconds, but also welcome them via their favourite channels; Instagram and Facebook Messenger. By answering social media messages quickly and carefully, you can profit from every customer contact. This is how we increase the number of leads by 25%. An opportunity not to be missed.

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