Misterchat Your Customer Service
Misterchat Your Customer Service

Outsourcing telephony

Is your telephone line also completely flooded with requests and customers who need help? Don't worry, we will help you! We ensure ultimate accessibility by taking over inbound telephony, so that you can focus on other matters. When you are busy running your business or recovering in the evening, we will take care of your incoming calls!

  1. 24/6 (monday to saturday) available
  2. Answer within seconds
  3. Get the most out of your inbound calls
  4. Boost customer satisfaction

We answer the phone so you can focus on more important tasks. Want to see all the benefits, prices and examples at a glance? Contact us here!

Our prices

See which option suits your company best

Basic

€ 9,99/month

Price per call: €1,75

  • Personal telephone operators
  • Transfer your calls
  • Call note by email
  • Monthly terminable
  • First 90 seconds included
Select

Pro

€ 29,99/month

Price per call: €1,55

  • Personal telephone operators
  • Transfer your calls
  • Call note by email
  • Monthly terminable
  • First 90 seconds included
Select
five stars for our live chat

Every evening (online) shopping evening. Extensive chat times provide us with many customers.

Ingeborg Spruijt - Kooyman Eigen Huis

Why should you outsource your telephone?

Together we make your company always available!

In an age where communication plays a crucial role in retaining customers and increasing customer satisfaction, being accessible via telephone is invaluable. Customers want to be served quickly and efficiently, and a lack of availability can result in lost opportunities and reduced trust in a company.

However, managing your own phone calls can be a challenge. It requires significant investments in time, money and personnel. Training employees, setting up the infrastructure and ensuring continuous availability can distract a company from its core activities.

telefonie uitbesteden

Maximum accessibility for satisfied customers

A telephone that is not answered, a voicemail that remains unanswered for a long time or an endless queue can frustrate customers and even make them decide to switch to a competitor. By outsourcing the telephone service to specialized service providers such as MisterChat, maximum accessibility is guaranteed. This means that customers can call at any time and receive immediate assistance, reinforcing their confidence in the service and the company.

Ultimate customer contact for sustainable relationships

Een gepersonaliseerd klantcontact is de sleutel tot het opbouwen van duurzame relaties. MisterChat biedt niet alleen telefoonbeantwoording, maar ook een persoonlijke benadering die aansluit bij de waarden en stijl van een bedrijf. Dit zorgt voor een consistente en hoogwaardige klantenservice-ervaring, wat resulteert in tevreden en loyale klanten.

Increased conversions through effective communication

A well-managed phone service can lead to a significant improvement in conversions. When customers are helped quickly and adequately, the chance that they will make a purchase or take a desired action increases. MisterChat understands this and ensures seamless communication that leads to a higher conversion rate.

Do you also want to be as accessible as possible, while you and your colleagues can focus on other matters? Then it is time to outsource the telephone service to MisterChat. 

You focus on growing your company, we do the rest.

MisterChat's inbound telephony is also an important part of our omnichannel approach. Your customer chooses a channel that suits them best and should logically be "staffed" by inbound telephony specialists. Skilled and fully in the name of your company customer questions are answered or directly processed in your CRM.