Branche specialism
Thanks to years of experience in the retail world, we know what is required of us and we can switch directly between leads.
As a retailer, it is very important to provide good customer service. More and more consumers make their purchases online and expect good online service. MisterChat's Live Chat can help with that. MisterChat offers a special Live Chat service for retailers. We provide quality leads and a professional online service.
We answer the Live Chat so you can focus on more important tasks. All advantages, prices and examples at a glance?
Thanks to years of experience in the retail world, we know what is required of us and we can switch directly between leads.
Responding within 5 seconds, fast and high-quality service is guaranteed. Our chat masters are trained to respond quickly and professionally.
If you use the Live Chat, you can be reached 24/6, from 07:00 in the morning to 24:00 in the evening.
One of the biggest advantages of MisterChat's Live Chat is its industry specialism. MisterChat has a lot of experience in the retail industry and knows exactly what customers find important. This way, MisterChat employees can give specific advice and answer questions about products, prices and conditions, for example.
People are impatient, especially in the online world, everyone wants to be helped as quickly as possible. Sending an e-mail or contacting us by telephone for a simple question is often too high-threshold. Unfortunately, your potential customer is looking for another website. By using MisterChat's Live Chat, your website visitors can easily ask a question. Reply within 5 seconds.
With MisterChat's Live Chat you are open 24/6. Potential customers who end up on your website can quickly and easily get in touch with the Live Chat. This way they can be helped quickly and questions are answered immediately. This increases the chance of conversion and customer satisfaction. In the retail sector, many purchases are made in the evenings. So make sure that you can also be reached by potential customers after 5 p.m. MisterChat's Live Chat runs 6 days a week, from 7 a.m. to 14 p.m.
In addition to more reach, MisterChat's Live Chat also offers a better online service. Customers can be helped quickly and easily via Live Chat and do not have to wait for an answer by e-mail or telephone. This ensures faster handling of questions and problems.
On average, 65% of customers stop buying from a brand after experiencing poor customer service. Being easily and quickly accessible online is becoming increasingly important. Stand out from the competition by betting with MisterChat's Live Chat. Longer opening hours and better online service ensure a better customer experience.
"Your prospect in 2022 expects hyper-personalised service, real-time contact and non-stop hospitality. If they don't get that, they're gone"
Jan Pieter Vreeken
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