Customers want a lightning-fast and hassle-free experience, regardless of which channel they are on, preferably personalised too. Omnichannel communication does this extremely well. Moreover, it means a much higher and more valuable conversion of interested parties into lead, plus high customer satisfaction.
"Optimal customer experience on all devices and platforms through omnichannel communication.
At home, on the road or in your office, your customer needs to be able to reach you with ease. By managing all chats on every channel in one neat inbox, customers can communicate with your on the platform of their choice, in a wat that is convenient for them!
Nowadays, it is very important for a company to be available wherever your customers are. Only helping your customers between 9 and 5 is not enough anymore. We connect your business to all relevant channels, allowing you to start conversations where they feel most comfortable, no matter what time it is. Extend your opening hours for your customer and it pays off in at least 25% more leads and excellent customer satisfaction.
With MisterChat you lift your omnichannel communication to an unprecedented high level. Not only do we deploy well-tested and highly rated software, we also staff them with our experienced live chat agents. No less than 16 hours a day, non-stop hospitality on your website and all your socials.
With our omni-channel communication service, you will be able to bring in 20 to 25% more leads or sales than before. We offer an "open door" to every relationship on every channel.
For every customer opportunity or service question we intercept, you get an immediate email that can be answered at a time that suits you. Or even better, we answer it ourselves and process it in your CRM.
„Ihr potenzieller Kunde erwartet im Jahr 2022 hyperpersonalisierten Service, Kontakt in Echtzeit und Gastfreundschaft ohne Unterbrechung. Wenn er das nicht erhält, wird er weg sein.“