Inbound telephony

Make sure you have a greate first experience, wether it is through modern fast channels such as chat, but also telephony remains as important as ever. 51% of all communication is still by phone. 

It doesn't matter to us whcih channel, your customers will get the support they deserve.

The best support

With the customer service solution of MisterChat every customer can be welcomed and spoken to from 07.30 to 23.00, 6 days a week. Our employees can log into your system to, for example, view order statuses or plan appointments. All this from any channel and at any time.

Jeder Abend ist (Online-)Shopping-Abend. Ausgedehnte Chatzeiten verschaffen uns viele Kunden.

Ingeborg Spruijt - Kooyman Eigen Huis

Inbound telephony by MisterChat

MisterChat's inbound telephony is also an important part of our omnichannel approach. Your customer chooses a channel that suits them best and should logically be "staffed" by inbound telephony specialists. Skilled and fully in the name of your company customer questions are answered or directly processed in your CRM.

Verpassen Sie keine Gelegenheit mehr!

„Ihr potenzieller Kunde erwartet im Jahr 2022 hyperpersonalisierten Service, Kontakt in Echtzeit und Gastfreundschaft ohne Unterbrechung. Wenn er das nicht erhält, wird er weg sein.“

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